{"id":1895,"date":"2026-07-29T18:46:08","date_gmt":"2026-07-29T10:46:08","guid":{"rendered":"https:\/\/www.ledvm.com\/?p=1895"},"modified":"2026-08-04T22:03:23","modified_gmt":"2026-08-04T14:03:23","slug":"how-many-years-is-the-screen-warranty-how-is-after-sales-service-handled","status":"publish","type":"post","link":"https:\/\/www.ledvm.com\/en\/blog\/qna\/how-many-years-is-the-screen-warranty-how-is-after-sales-service-handled\/","title":{"rendered":"How Long Is the Warranty, and What Does After\u2011Sales Support Look Like?"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-1595 size-large\" src=\"https:\/\/www.ledvm.com\/wp-content\/uploads\/2026\/07\/\u5706\u73af4-1024x576.jpeg\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/www.ledvm.com\/wp-content\/uploads\/2026\/07\/\u5706\u73af4-1024x576.jpeg 1024w, https:\/\/www.ledvm.com\/wp-content\/uploads\/2026\/07\/\u5706\u73af4-300x169.jpeg 300w, https:\/\/www.ledvm.com\/wp-content\/uploads\/2026\/07\/\u5706\u73af4-768x432.jpeg 768w, https:\/\/www.ledvm.com\/wp-content\/uploads\/2026\/07\/\u5706\u73af4-1536x864.jpeg 1536w, https:\/\/www.ledvm.com\/wp-content\/uploads\/2026\/07\/\u5706\u73af4-18x10.jpeg 18w, https:\/\/www.ledvm.com\/wp-content\/uploads\/2026\/07\/\u5706\u73af4.jpeg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>We offer an industry\u2011standard full\u2011screen warranty for all our products. The specific warranty period varies by product series, typically ranging from 1 to 3 years, with detailed terms clearly stated in the contract.<\/p>\n<p>However, we believe that the responsiveness of after\u2011sales support matters more than the length of the warranty. When a screen fails, the cost to the client is measured in hours \u2013 events are underway, stores are open, and advertisements are live. Our after\u2011sales process is designed around one principle: restore the display as quickly as possible, then investigate the root cause.<\/p>\n<p>Our standard support pathway is as follows: the client contacts us via phone or WhatsApp, and our technical support team performs a remote diagnosis to identify the type of fault. Software issues are resolved remotely with step\u2011by\u2011step guidance. For hardware issues, we arrange on\u2011site repair or dispatch replacement parts as needed.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>\u6211\u5011\u63d0\u4f9b\u884c\u696d\u6a19\u6e96\u7684\u6574\u5c4f\u4fdd\u4fee\u670d\u52d9\u3002\u5177\u9ad4\u4fdd\u4fee\u671f\u9650\u56e0\u7522\u54c1\u7cfb\u5217\u800c\u7570\uff0c\u901a\u5e38\u57281\u81f33\u5e74\u4e4b\u9593\uff0c\u8a73\u7d30\u689d\u6b3e\u6703\u5728\u5408\u540c\u4e2d\u660e\u78ba\u8f09\u660e\u3002  [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1595,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[47],"tags":[],"class_list":["post-1895","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-qna"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u5c4f\u5e55\u4fdd\u4fee\u5e7e\u5e74\uff1f\u552e\u5f8c\u600e\u9ebc\u8655\u7406\uff1f - 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